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| credit: Rosa Dik 009 -- On & Off/flickr.com |
In the next seven (7) articles, you are going to learn skills and insights to improve your workplace writing.
Business writing is your ticket to both personal and professional success.
Writing is considered a threshold skill for both employment and promotion.
About 2/3 of employees have some writing responsibility.
Today we start with Habit #7 - Be Friendly.
Friendly Business Writing
Be sincere, tactful, thoughtful, and appreciative.Use words and phrases that set a positive tone.
Make the reply easy.
Most people respond more readily direct and business-oriented communication while being courteous.
In most situations customers have choices as to where to spend their money and time.
Creating friendly and respectful communication increases your chances of keeping current customers as well as gaining new ones.
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Learn more. Check out How to Adjust Your Business Writing to the 21st Century to enhance your business writing skills today!
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