Friday

#BusinessWriting Series - Writing Reports /5

Welcome to the final installment of our 5 part Business Writing Series.

In Part 1, you learned about the different types of business documents.
In Part 2, we explored the importance of business correspondence.
In Part 3, you discovered the importance of tone in your business writing.
In Part 4, you learned how to write excellent business emails.

In Part 5, we focus on writing a business report.

Introduction

Writing an effective business report is a necessary skill for communicating ideas at the office. Reports usually address a particular issue or problem, and are often requested when a decision needs to be made. 

You may be asked to report on the management structure of a company and make recommendations for its improvement or  report on financial information, and finally, make an analysis.

English learners writing business reports need to make sure that the language is precise and concise. 

A writing device, linking language, should be used to connect ideas and sections of the business report. These connectors are words and phrases to help to develop ideas and relate them to one another.

For example: as regards; as far as ……… is concerned, on the other hand; while; whereas, however, nonetheless, nevertheless


Four Business Report Guidelines

1. Planning 

All great endeavors begin with a plan. Consider the following three points to adequately organize your report.

2. Audience 

Who is your primary reader?

Also keep your secondary readers in mind.

The prime reader may be your immediate supervisor. Secondary readers may be actually his or her boss! 

Try to understand what the readers already know, what they need to know. 
Manage reader assumptions well though so vital information is not left out of your report. 

Are you writing for an international audience? Avoid any idioms, or expressions unfamiliar to your reader. Strive for Global English.

Finally, the manner in which they will use this report is a central concern you must address to effectively write your report. 

3. Message

Make an outline of your primary message

Then break down the message into its component parts. 

What other pieces of information do you need to include?

Mind your business vocabulary to accurately communicate your message. 

4. Structure

The modern business approach is direct or deductive.

This approach presents the conclusions or recommendations near the beginning of the report, and the report provides 
justification for these recommendations. 

However, are you tackling a sensitive topic in your report?

In that case, consider using the indirect or inductive approach. This approach leads the reader through the discussion
first and reveals the conclusions and recommendations at the end of the 
report. 

Finally, organize your entire report in an outline

Does it logically flow? 

Does your report communicate your primary message and resolve any doubts in your reader's mind?  

CONCLUSION

Writing a business report is a common task at the office today. Many times your readers are all across the globe, not just down the corridor from you. 

Employ the above guidelines for the best start to communicating your message effectively to a global audience. 

You now have a solid foundation to impress your colleagues and demonstrate your command and competence of key issues affecting your organization. Good luck!

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Thursday

Business English Ace #Video - Learn English #Listening Skills!

Do you have trouble listening and understanding spoken English?

Listen up!

Watch the entire video below for practical tips to help you understand spoken English better!


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Wednesday

Business #English Ace #Video - Confusing Word Pair - Much/Many

English has many confusing parts. Stop getting confused by English Word Pairs today!


Some words sound the same or look the same when spelled out. 

However, a subtle difference changes the meaning of the words. 

Some words look closely related, like much and many, but their use is quite different.

Watch the video below to learn the different use of much and many.




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Monday

Business English Ace #Vocabulary - tax abatement - #Video

Companies often search for ways to save money. 

One way is a tax abatement, our Business English Ace Vocabulary Word of the Week.

Watch our video to discover the meaning of tax abatement!

By the way, do you need more Business English vocabulary? Get my Ebook, Top 150 Business English Ace Vocabulary Words


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Subscribe to my newsletter and get a FREE Chapter from my eBook, Top 150 Business English Ace Vocabulary Words.

Click Here to Subscribe

Friday

#Business Writing Series - Writing Emails /4

Business English Skills
In our previous video, we explored the importance of tone in business documents.

Today in Part 4 of our business correspondence series, we take a look at how to write super emails.

There’s an epidemic of bad emails in the business world.

After this article, you will have better tips to write the best emails possible to precisely communicate your ideas. 


Email Structure


Make Sure your email has a introduction, body, and conclusion.

Introduction

Always start with a greeting for the recipient. It really makes a difference.

In your second line, let the reader know what you are writing about.

Body

This is the "meat" of your email. 

Explain the issue, problem, or main matter of why you are writing the email.

Conclusion

The conclusion of emails is where you include the Call to Action (CTA).

What action do you want the reader to do now?

Get Your Email Read!


All the planning, rewording, and research into writing a super email does not matter if the recipient does not read it!

Here are some practical tips to keep in mind while writing your email.

1. Make Good Use of Subject Lines

The subject line of your email is like the headline of a newspaper. It grabs your attention, and it summarizes the article, so that you can decide whether to read it or not. Take time to compose a great subject line. You could lose your reader if you do not give a compelling reason to continue reading!

2. Keep Messages Clear and Brief

Use the KISS principle to keep your emails clear and concise. Make your sentences short direct. 

The KISS principle is "Keep it simple, stupid."  

Show them you appreciate their time, by making email short, and simple to answer.

Trim a long email to be able to communicate more in less words.

Key decision-makers or your everyday consumer is too busy to wade through a long email.

3. Watch your assumptions.

Are you and the recipient on the same page, really?

Watch out for a "knowledge gap." Don’t assume recipients have the same knowledge about your product or service you do. 

Put your main point in the opening sentence. Most readers won't stick around for a surprise ending.

4. Be Polite.

In our previous article, we reviwed the tone of your business correspondence.

People often think that emails can be less formal than traditional letters. 

However, check the tone to reflect the type of email you send. Unfortunately, email does not allow us to convey an exact tone which could lead to a misunderstanding of your messages. 

Finally, don't use ALL CAPITALS (no shouting!), or all lower-case letters either.

4. Proofread before hitting "send."

As in the final step for all of your business communications, take time to review your work.

Make a good impression on your readr.

Before you hit "send," take a moment to review your email for spelling, grammar, and punctuation mistakes. 

Don't let minor errors detract from your email messages.

Also, your crediblity is at stake if your email is sloppy. 

Protect your professional image. Guard against sending out a message that contains typos.

Conclusion

The business email is a staple of communication in the office whether to colleagues or clients.

Get your emails right by following the tips above. 

Spread the word. Let your friends know about this series on writing business documents!

Thanks!
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Thursday

Business English Ace #Video - Understand Native Speakers' Questions in English

Do you have trouble understanding questions from English native speakers?

Stop!

Watch the excellent video below to help you undestand questions from English speakers so you may better accurately respond!

Improve your listening by practicing these ways of speaking by native English speakers.



Please sign up for my weekly newsletter and get the FREE ebook 5 Traits of a Business English Ace.

Wednesday

Business #English Ace #Video - Confusing Word Pair - Between/Among

English has many confusing parts. Stop getting confused by English Word Pairs today!


Some words sound the same or look the same when spelled out. 

However, a subtle difference changes the meaning of the words. 

Some words look closely related, like between and among, but their use is quite different.

Watch the video below to learn the different use of between and among.





Top 65 Commonly Confused English Word Pairs - ebook
Stop getting confused today! Check out my e-book about the Top 65 Confusing English Word Pairs

Monday

Business English Ace #Vocabulary - boycott - #Video

The Business English Ace Vocabulary Word of the Week is boycott.

Sometimes businessess face boycotts by their consumers or protersters.

Watch the video to find out what boycott means. 

By the way, do you need more Business English vocabulary? Get my Ebook, Top 150 Business English Ace Vocabulary Words





Please sign up for my weekly newsletter and get the FREE ebook 5 Traits of a Business English Ace.

Friday

#Business Writing Series - Importance of Tone /3

Striking the right tone in your correspondence is an important Business English Skill.

In Part 1 of our series on business correspondence, we looked at the types of business documents.

In Part 2, we reviewed the importance of business correspondence.

In our Part 3 review the tone to use in your business correspondence.


Introduction to Business Tone

Now, most business writing like for business letters, memos, reports, instructional documentation, and so forth should be fairly formal. 

However, don't make the mistake of being too formal.

Your tone should be courteous and professional at all times, and it should communicate strength and confidence. 

Always use appropriate language in business correspondence.


Tone for Specific Types of Business Writing

Particular situations call for a specific tone.

  • Denying a request. Be regretful, but courteous when you cannot grant a favor. 
  • Rejecting a job applicant. Be thankful, but regretful in denying someone a position.
  • Apologizing to a customer for a mistake. Be humble, appreciative to the person for being a client, and confident that the mistake will be corrected. 
  • Apologizing to a customer, but you are unable to correct the mistake. Be humble, appreciative, and regretful that the mistake can not be corrected.
  • Reprimanding an employee. Be firm, but courteous. Address the issue for the reproach,  don't attack the individual. 

Conclusion

Tone is an important ingredient in successfully communicating your ideas and thoughts in business correspodence. 

Consider the above guidelines when writing your next email or letter!

In Part 4 of our series, we turn to writing specific business correspondence - super emails!

Please stay tuned!
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